Innovation Strategy
RAI Enables the Kind of Innovation That Matters
A panel of experts weighs in on whether responsible artificial intelligence hampers AI-driven innovation efforts.
Data, AI, & Machine Learning
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Technology Innovation Strategy
Becoming an ‘AI Powerhouse’ Means Going All In
Plenty of organizations dabble with AI, but Mastercard’s capabilities — and confidence — set it apart.
Customers
The Beauty of AI: Estée Lauder’s Sowmya Gottipati
Sowmya Gottipati shares how Estée Lauder uses AI to learn about customers and make better product recommendations.
Talent Management
A Change in Perspective
MIT SMR’s summer 2022 issue addresses the challenges of C-suite turnover, end users’ AI anxiety, and employee motivation.
Content Sponsored by ActivTrak
Empower Employees to Enable Sustainable Productivity
Watch this webinar to learn about using data insights to empower employees and enhance productivity.
Content Sponsored by ActivTrak
How to Create an Empowered Culture That Drives Productivity
Increasing productivity today requires creating cultures based on empowerment, wellness, and trust.
Content Sponsored by ActivTrak
Redefining Productivity in the Digital Era
Learn to achieve healthy productivity while boosting employee engagement, empowerment, and wellness.
Quality & Service
AI in Aerospace: Boeing’s Helen Lee
Boeing’s Helen Lee discusses how the aviation giant is using technologies like AI to improve air traffic management.
Corporate Social Responsibility
Should Organizations Link Responsible AI and Corporate Social Responsibility? It’s Complicated.
A panel of experts weighs in on whether responsible AI should be connected to corporate social responsibility efforts.
Technology Innovation Strategy
Transforming Transactions With Technology: eBay’s Nitzan Mekel-Bobrov
EBay’s chief artificial intelligence officer shares how the e-commerce platform uses AI to help both buyers and sellers.
AI & Machine Learning
AI on the Front Lines
Successful AI adoption requires developers to think beyond business goals and address end users’ workflow concerns.
Data & Data Culture
The Collaboration Muscle: LinkedIn’s Ya Xu
LinkedIn’s Ya Xu discusses leading the high-traffic site’s team of data scientists and delivering value to consumers.
Talent Management
Imagining Work Without Jobs
To gain agility, leaders must deconstruct jobs into tasks and deploy workers based on their skills.
Security & Privacy
Preserving Privacy While Sharing Data
Using differential privacy to safeguard personal information when sharing data still requires a high level of expertise.
Boards & Corporate Governance
Why Top Management Should Focus on Responsible AI
A panel of AI experts weighs in on whether responsible AI should be at the top of leaders’ management agendas.
Data & Data Culture
Turning Sound Into Information: Warner Music Group’s Kobi Abayomi
Warner Music Group’s Kobi Abayomi shares how AI helps customers discover new music, and his approach to hiring data scientists.
Data & Data Culture
Framing Data Science Problems the Right Way From the Start
Data science project failure can often be attributed to poor problem definition, but early intervention can prevent it.
AI & Machine Learning
Clinical AI Gets the Headlines, but Administrative AI May Be a Better Bet
Health care organizations are seeing significant savings using AI in administrative systems.
Skills & Learning
From Journalism to Jeans: Levi Strauss & Co.’s Katia Walsh
Katia Walsh discusses how Levi Strauss is upskilling and motivating employees to help drive its digital transformation.
Customers
How Do Customers React When Their Requests Are Evaluated by Algorithms?
Managers’ intuition about how customers will feel about decisions made by algorithms rather than humans is often wrong.