Global Strategy
Women’s World Banking: A Model Knowledge Network
Knowledge networks are helping members of organizations of all sizes collaborate productively.
Technology Implementation
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Quality & Service
Inside Renault’s Digital Factory
Renault’s Chief Digital Officer builds a Digital Factory of an unusual sort.
Developing Strategy
The Nine Elements of Digital Transformation
Digital advances create opportunities for companies to redefine nine key areas of their operations.
Executing Strategy
The Nine Obstacles to Digital Transformation
When leaders manage effectively, technology transformation becomes achievable.
Technology Implementation
Embracing Digital Technology
The 2013 Digital Transformation Report by MIT Sloan Management Review and Capgemini Consulting looks at the road to digital transformation.
Collaboration
Designing Effective Knowledge Networks
In today’s interconnected world, networks for sharing knowledge are increasingly important.
Project Management
Five Steps to Digitally Transforming City Government
Cities aren’t known as tech innovators, but Boston has used technology to transform public service.
Analytics & Business Intelligence
The Relevance of Data: Going Behind The Scenes at LinkedIn
Deepak Agarwal, LinkedIn’s director of relevance science, details how his company uses data and analytics.
IT Governance & Leadership
Video: What Digital Transformation Means for Business
Executives and thought leaders discuss how companies can create and manage digital transformation.
Technology Implementation
Eight Steps to Digital Transformation
An inside view on how companies can use technology to transform their businesses.
Analytics & Business Intelligence
A Process of Continuous Innovation: Centralizing Analytics at Caesars
Q&A with Caesars’ chief analytics officer on centralizing the company’s analytics functions.
Technology Implementation
Video: Digital Transformation Comes to Education
A leading textbook company is remaking itself for digital education.
Technology Implementation
Analytics is Transforming Customer Service: Should We Worry?
Customer service and . . . cognitive computing? Really?
Quality & Service
Video: The Digital Transformation of Health Care
Lori Beer, EVP of WellPoint, discusses how digital technologies are changing health care.
Global Strategy
Managing the Human Cloud
Tapping a virtual, on-demand workforce requires new management models and skills.
New Product Development
The Problem With Digital Design
Using digital design in product development has potential downsides as well as advantages.
Collaboration
Creating Employee Networks That Deliver Open Innovation
The key to open innovation? Ensuring outside ideas reach the people best equipped to exploit them.
Remote Work
Unlocking the Business Potential of Virtual Worlds
Virtual worlds have been slow to catch on in businesses — but employees familiar with the technology may help.
Technology Implementation
Mind the Adoption Gap: Why Do We Still Email Documents?
Adoption gaps are huge issues for companies making everything from baby steps to big strides in embracing new technologies.