Technology Implementation

In an on-demand webinar, Wolfgang Gruel and Frank Piller detail new experiments in personal transportation.

AI-supported management; how to buy your digital capabilities; videocasting for transparency.

Digitization has not resulted in increased productivity growth. A University of Chicago economist explains why.

Putting robots to work; the state of digitization in the U.S. middle market; a yellow flag on gamification.

This week: using mobile to reduce supply chain risk; reengineering with machines; a data science primer for execs.

If companies want to succeed at social business, they need to develop a culture that embraces social media.

Customers want employee interaction, convenience, and fast transactions in their self-service technology.

Most employees want to work for digitally savvy companies — and many are unhappy with their company’s digital maturity.

Companies need to focus more on the people already invested in the brand, says the president and COO of Sprinklr.

An infographic provides highlights of MIT SMR‘s 2015 digital business report and illustrates the importance of digital maturity.

American health care is undergoing a data-driven transformation — and Utah’s Intermountain Healthcare is leading the way.

Humanyze helps interpret social data so that businesses can identify the best collaborative practices of the most effective people.

All of our wonderful mobile devices don’t always make us good at managing what we do with them.

An experiment in social networks shows that key knowledge can be transferred without employees realizing it.

Declaring that a project everyone is excited about is in trouble can be demoralizing. But it’s exactly what can turn things around.

A social business tool is helping U.S. government agencies crowdsource collaboration.

Kaiser Permanente is crafting health care’s future with help from its Innovation and Advanced Technology group.

Audi wants customers to “trade up” cars as as easily they upgrade software.

The way health care is billed in the U.S. system is part of the reason costs are so high. WellPoint is looking to analytics to play a strategic role in changing that.

Will your next big IT project be on time and deliver what was promised? Maybe — but maybe not.