Performance Management

Culture

Don’t Blame the Engineers

Craig M. Watson

January 15, 2004

Performance Management

Strategic Intent for IT Outsourcing

Anthony DiRomualdo and Vijay Gurbaxani

July 15, 1998

Performance Management

Market Management to Transform the IT Organization

A four-stage model helps companies balance supply and demand in managing IT.

Michael J. Earl and Jeffrey L. Sampler

July 15, 1998

Business Models

A Stakeholder Approach to Strategic Performance Measurement

Anthony A. Atkinson, John H. Waterhouse and Robert B. Wells

April 15, 1997