The spring 2022 issue of MIT SMR focuses on how companies use KPIs to measure performance. Plus: What happy, rude, or activist employees bring to the table; strategic thinking for uncertain times.
Streamlined metrics can get people moving in the same direction and improve business performance.
Employee well-being and happiness are surprisingly powerful predictors of performance.
Businesses can boost retention when they help employees align their work to their sense of purpose.
No-meeting days allow for efficient collaboration while preventing focused, heads-down work from being disrupted.
Many businesses are unaware that they’ve been creating an exodus from the office by limiting individual workspaces.
Learn how workplace analytics can be leveraged to build trust and increase employee empowerment.
The visibility arising from digital employee monitoring requires purpose, policies, and management.
Leaders can create a healthier work environment for employees by addressing the root causes of stress.
In this webinar, speakers discuss the benefits and pitfalls of monitoring in-person and remote workers.
Evaluators can be nudged to make less biased decisions in hiring and other contexts.
Four steps to help leaders transition into a substantial new role without a change in title or authority.
Connecting through collaboration and conflict, preventing leader derailment, and assessing the impact of leaders’ unethical requests.
When leaders ask employees to cross ethical lines, they risk reducing workers’ long-term performance.
The risk of sudden leadership failure can be headed off by early detection of challenges and better supports.
Organizations that struggle to gain payback from data science efforts can recognize and overcome five common obstacles.
A global survey reveals the pandemic’s effect on employee resilience and engagement and points to ways to improve them.
Voicing your good intentions can help soften how others receive negative feedback.
How leaders respond to employees’ emotional states affects both creativity and productivity.
Organizations have become flexible about where and when employees work. But there are trade-offs.
