Organizational Structure
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Organizational Structure
The Processes of Organization and Management
A unifying framework for thinking about processes —or sequences of tasks and activities — that provides an integrated, dynamic picture of organizations and managerial behavior.
IT Governance & Leadership
A Credibility Equation for IT Specialists
Successful IT specialists work on trustworthiness and good client relationships at the same time.
Collaboration
Three Cultures of Management: The Key to Organizational Learning
Executives, engineers, and operators often don’t understand each other very well, and that lack of alignment can hinder learning.
Organizational Structure
Adding Value in Banking: Human Resource Innovations for Service Firms
Managers must adopt training and recruiting policies that compensate for institutional barriers to HR investment.
Organizational Structure
The Nonmarket Strategy System
For managers, the challenge of understanding nonmarket forces — government, interest groups, activists, and the public — is frequently more difficult than understanding the market environment. The author develops a strategy system of principles, frameworks, and action plans to deal with the issues, in-stitutions, interests, and information that characterize the nonmarket environment. He uses the concept of a rent chain, analogous to the value chain, to show how com-panies can participate in policy-setting processes and generate leverage to their own benefit.