Organizational Structure
Latest
Organizational Structure
Proven Practices for Effectively Offshoring IT Work
Fifteen best practices can accelerate learning and make outsourcing worthwhile.
Customers
Satisfaction Begins at Home
To find out how well you are serving your customers, ask your employees.
Organizational Structure
Can Shareholders Be Wrong?
For boards dealing with an embattled CEO, doing nothing may pay off in the long run.
Culture
Information Failures and Organizational Disasters
INTELLIGENCE: RESEARCH BRIEF: Vigilance is the key to avoiding potential organizational nightmares.
Boards & Corporate Governance
Getting Credit for Governance
A study reveals how rating agencies weigh governance factors.
