Organizational Behavior

Most companies come up short in preventing harassment, investigating complaints, and holding offenders accountable.

Managers who seem to be delivering others’ messages rather than acting autonomously can lose credibility and authority.

Fifteen years ago, the author made predictions about what would happen in the future of work. How’d that turn out?

Measuring and improving employee performance are different tasks most effectively addressed by two separate processes.

MIT SMR’s top 2023 articles on workplace culture can help leaders build thriving organizations with engaged employees.

Today’s student labor organizers will bring their employment expectations to future workplaces. Leaders should be ready.

Leaders can avoid labor disputes by communicating with employees and seeking their input in corporate governance.

Small changes in how companies attract, recruit, and onboard new hires can deliver big diversity dividends.

Leaders can apply four strategies to facilitate thorny workplace conversations about identity, diversity, and justice.

Teams facing a fundamental change perform better when they focus on reskilling individuals first.

An analysis of employer reviews reveals why nurses are exiting the field and what health care leaders can do about it.

Our Nursing Satisfaction Index reveals why nurses burn out and leave their jobs — and how 200 health systems stack up.

Hear nurses’ views on burnout and job satisfaction, along with advice for health care leaders, in this video from MIT SMR.

This article describes a new workforce operating model that’s helping companies boost productivity.

Less than a year after the launch of ChatGPT, there’s a lot of uncertainty around how fast it will move into the workplace — but many experiments are already underway.

Messaging around organizational culture should be differentiating, clear, credible, and consistent across teams.

A presenter at an MIT SMR symposium answers questions about using skills, not degrees, as the benchmark for hiring.

Two presenters from MIT SMR’s Work/23 symposium answer leaders’ questions about helping employees chart their own paths.

A presenter at an MIT SMR symposium answers questions on how gender, age, and race can affect career advancement.

Brian Elliott, a presenter at MIT SMR’s Work/23 symposium, answers questions about going hybrid.