Culture
When Communication Should Be Formal
Formal communication protocols may seem outdated, but they offer crucial performance advantages.
Organizational Behavior
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Analytics & Business Intelligence
Leading With Next-Generation Key Performance Indicators
MIT Sloan Management Review’s first annual cross-industry survey of senior executives in collaboration with Google offers insight into organizations’ use of key performance indicators in the digital era.
Analytics & Business Intelligence
Measure Your KPI Alignment
Are you on the path toward strong KPI alignment? Take this self-assessment to uncover challenges and opportunities based on your score.
Marketing Strategy
Interactive Infographic: Customer-Focused KPIs Fuel the Future of Business
What sets leading companies apart is not so much the number of metrics they track but how they use them to better engage customers — and thereby grow their businesses.
Organizational Behavior
Converting Email From Drain to Gain
Teams can develop shared practices that enable email to help, not harm, productivity.
Culture
The Impossibility of Focusing on Two Things at Once
Brains are not hardwired to focus simultaneously on day-to-day activities and long-term objectives.
Managing Your Career
The Time for Retraining Is Now
The employment landscape is rapidly changing, demanding that employees build new skill sets.
Managing Your Career
How Leaders Face the Future of Work
Leaders need to take active roles in preparing their employees for the new world of work.
Collaboration
Use Digital Platforms to Cultivate Diversity
Leaders can foster stronger collaboration by using digital platforms to increase employee diversity.
Developing Strategy
Why Best Practices Often Fall Short
For many leaders, the allure of best practices is strong and their expectations for results are unrealistic.
Innovation Strategy
The New Digital Mandate: Cultivate Dissatisfaction
People who are satisfied with the current way of doing business are not likely to transform it.
Organizational Behavior
How Emotion-Sensing Technology Can Reshape the Workplace
Emotion-sensing technologies can lead to better decisions and alleviate stress — if privacy issues are addressed.
Culture
Rationalizing Yourself Out of a Promotion
Some women who feel like they won’t “fit” a job description will talk themselves out of wanting it.
Managing Your Career
The Long Journey to Understanding Intangible Assets
The “intangible assets” people bring to their jobs are valuable — but challenging to quantify.
Collaboration
How Office Seating Arrangements Can Boost the Bottom Line
Investopedia CEO David Siegel describes his innovative approach to office seating arrangements.
Collaboration
The Trouble With Homogeneous Teams
Research finds that teams lacking diversity may be more susceptible to making flawed decisions.
Collaboration
The Truth About Hierarchy
Research finds that the right kind of hierarchy can help teams be better innovators and learners.
Analytics & Business Intelligence
Seizing Opportunity in Data Quality
The cost of bad data is an astonishing 15% to 25% of revenue for most companies.
Collaboration
Putting an End to Leaders’ Self-Serving Behavior
Organizations need decision makers with central (and internalized) moral identities.