Leading Change
What Should We Do to Prevent Software From Failing?
There’s no oversight on coders who write critical software that runs key systems. That must change.
Operations
Latest
Supply Chains & Logistics
Transforming Manufacturing and Supply Chains With 4D Printing
The next transformative emerging technology could be 4D printing.
Collaboration
Unleashing Innovation With Collaboration Platforms
Effective leadership of virtual teams matters more than which collaboration platform you choose.
Managing Your Career
Five Strategies for Investing in Your Career
Five practical strategies for motivated employees who want to stand out from the crowd.
Collaboration
How to Lead Effective Cross-Functional Teams
Three key steps help make cross-functional digital collaboration a smoother proposition.
Business Models
The Only Way Manufacturers Can Survive
For industrial manufacturers, digital transformation is the only way to stay alive.
Organizational Structure
Agile Is Not Enough
Three impediments in particular work against agile adoption in most organizations.
Analytics & Business Intelligence
Demystifying Data Monetization
Data on its own has value, but insights from that data substantially increase its value.
Corporate Social Responsibility
Amazon Raised Its Minimum Wage — Will Its Rivals Do the Same?
The MIT SMR Strategy Forum examines whether Amazon’s new $15 per hour minimum wage for workers will force rivals to follow suit.
Automation
Planning for the Human-Digital Workforce
Done right, automation can be a win for everyone — even workers.
AI & Machine Learning
Even If AI Can Cure Loneliness — Should It?
Businesses that make and sell products that replicate human connection are serving a deep need, but they may also be changing social norms in ways that can’t be reversed.
Customers
How Should Companies Talk to Customers Online?
Digital customer service platforms offer better service when they use customer-centric language.
Supply Chains & Logistics
Will Restricted U.S. Immigration Drive Business Operations Abroad?
The MIT SMR Strategy Forum examines whether restrictions on skilled immigration in the United States will cause business to shift operations overseas.
Executing Strategy
How Innovative Partnerships Are Changing Health Care Delivery
Unlikely collaborators are teaming up to provide higher-quality, lower-cost services.
Collaboration
Get Things Done With Smaller Teams
By creating smaller, more agile teams, managers can facilitate collaboration and efficiency.
Innovation Strategy
Breaking Logjams in Knowledge Work
How organizations can improve task flow and prevent overload.
Disruption
How Innovative Mergers Are Shaping Health Care Delivery
Harvard Business School’s Regina Herzlinger examines collaboration and innovation in health care.
Automation
Why Supply Chains Must Pivot
In an uncertain world, supply chains must adopt flexibility and automation to gain sustainable advantage.
Culture
When Communication Should Be Formal
Formal communication protocols may seem outdated, but they offer crucial performance advantages.
AI & Machine Learning
Rethink AI Objectives
Using AI to create humanlike computers is a shortsighted goal.