Operations
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Organizational Structure
Proven Practices for Effectively Offshoring IT Work
Fifteen best practices can accelerate learning and make outsourcing worthwhile.
Supply Chains & Logistics
Supply Chain Reality Check
Utopian visions of frictionless, knowledge-sharing, global supply chains are somewhat overstated.
Supply Chains & Logistics
Offshoring Versus “Spackling”
How a textile manufacturer balances cost cutting with mass customization in its domestic facility.
Supply Chains & Logistics
E-Procurement
RESEARCH BRIEF: Emerging supply-chain e-technologies provide opportunities for growth –
Quality & Service
What Quality Means Today
Leadership and management innovation must drive a comprehensive ethos of excellence.
Executing Strategy
Maximizing Innovation in Alliances
Technological diversity and organizational structure both shape an alliance’s potential payoff.