Operations
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Supply Chains & Logistics
Outcome-Driven Supply Chains
Supply chains should be designed and managed to deliver one or more of six basic outcomes.
Supply Chains & Logistics
Your Next Supply Chain
How have strategies for supply chain design changed? Two leading thinkers offer insights.
Quality & Service
Designing Waits That Work
Designers at restaurants and theme parks are leading the way in thinking about how to make waiting in line more pleasant.
Innovation Strategy
Toyota’s Secret: The A3 Report
How does Toyota solve problems, create plans, and get new things done? Company managers credit a tool called the A3.
Executing Strategy
Collaborating With the Right Partners
R&D alliances with suppliers or universities are more likely to be fruitful.
Executing Strategy
Creating Value Together
In buyer-supplier relationships in which companies depend on one another, performance may improve.
Project Management
The Downside of Real-Time Data
Receiving information more frequently isn’t always helpful.
Organizational Structure
The Impact of Technological Innovation on Outsourcing Decisions
When technology changes rapidly, outsourcing looks more attractive.
