Managing Technology

Focused on internal networking and upskilling, the marketing organization at John Hancock is well-positioned to compete in a digital world.

For technical leaders, an acumen for change management may be more important than specific software skills.

Harvard Business School professor Carliss Baldwin explains how modularity affects team structures.

Analytics around human performance is increasingly of interest to organizations — here’s how one company provides them.

An engaged workforce positions a company’s digital initiatives for success.

To reach millennials, companies are turning to social media micro-influencers as brand ambassadors.

IT alignment can produce organizational inertia — unless it’s accompanied by the right culture.

Can AI-enabled automation replace your company’s entire labor force?

VR is being used for job training, but it also has the potential to reduce our need to commute.

Competitive speed and cheaper apps spell the end to requirements gathering and testing for new tech.

Aspiring leaders need to harbor healthy skepticism of the digital technologies they champion.

Royal Philips’ experience highlights what it takes to develop a digitally inspired value proposition.

Machine learning is susceptible to unintended biases that require careful planning to avoid.

A zero-trust network, which hosts an organization’s services in the cloud, is the safest option.

When artificial intelligence is used to expedite certain legacy processes, it can act more like a Band-Aid than a cure.

Today’s best leaders embrace technology as a management tool but retain a human touch, too.

A study of cryptocurrency markets dissects the role of peer influence in online purchasing decisions.

How do we prevent bad actors from using social media platforms to manipulate the public?

This MIT SMR executive guide introduces business leaders to the technologies that are reshaping our world.

Summary of the discussion on digital operations management in our eight-part Digital Thread video series.