Leadership

In the face of feeling powerless, doing small things can make a huge difference.

MIT Sloan Management Review‘s Fall 2019 issue looks at customer experience, collaboration, and cybercrime.

Alternating between always-on connectivity and heads-down focus is essential for problem-solving.

Taboo or undiscussable topics can make it impossible for teams to function. But they can fix that.

The winner of the 2018 Beckhard Prize is “Building an Ethically Strong Organization,” by Catherine Bailey and Amanda Shantz.

Here’s what we look for in the articles we consider. Are we accomplishing what we set out to do?

To avoid bias, people-centered design principles must be the foundation of deep-learning algorithms.

Must-reads for managers: sabotage your company, AI passes eighth grade, and those pesky customers.

Timeless shortcuts to inefficiency, courtesy of a pre-CIA field manual for destroying enemy organizations from the inside.

When employees represent the views of customers, management needs to have their backs.

Must-reads for managing in a digital age: self-driving companies, flexible work, and piracy.

Skill development is as important for managers as for their reports, if not more so.

Must-reads for managing in a digital age: tech giants on privacy, influencer marketing done right, climate change.

How do we talk about the state of our planet when the news is so scary?

It’s time for business leaders to care as much about democracy as they do their own organizations.

Must-reads for managing in a digital age: hacking inequality at home, the AI jungle, and why you should kill your favorite meeting.

Apps can help working couples share household labor more equitably if they’re used the right way.

This week’s must-reads for managing in the digital age.

How cities deal with AI-related changes will determine which ones will thrive in the future.

It’s time to revolutionize how we think about and manage skill development in the workplace.