IT Governance & Leadership
Adobe Reinvents Its Customer Experience
Adobe uses a variety of social business activities to create a great experience for employees and customers.
Adobe uses a variety of social business activities to create a great experience for employees and customers.
Raffaella Sadun explains how two traditionally connected technologies seem to pull companies in opposing directions
What’s happening this week at the intersection of management and technology.
Digitization has not resulted in increased productivity growth. A University of Chicago economist explains why.
Digital tools can reshape the relationship between organizations and retiring employees.
Digital technology is changing modern business — and many executives are waiting too long to embrace those changes.
IT outsourcing has emerged as an important strategic tool for acquiring cutting-edge innovation.
All of our wonderful mobile devices don’t always make us good at managing what we do with them.
A company that wants to successfully use analytics needs to make sure its data scientists are fully integrated into business units.
To create real business value, top management must learn how to manage data scientists effectively.
New tech can create new hazards for users — and for companies. Here’s how to limit the risk.
The CIO Council makes the case that greater collaboration among top executives is required if companies are to reap technology’s benefits.
The way health care is billed in the U.S. system is part of the reason costs are so high. WellPoint is looking to analytics to play a strategic role in changing that.
A recent book by Thomas H. Davenport and Jinho Kim advises companies on how to capture the power of big data.
The implications of a chief analytics officer for strategy and for long-term planning.
Research suggests that outsourcing IT helps reduce sales expenses and general and administrative costs.
Chief digital officer is an important new rung in the corporate ladder.
Executives and thought leaders discuss how companies can create and manage digital transformation.
Q&A with Caesars’ chief analytics officer on centralizing the company’s analytics functions.
How to hire the right talent to overcome big data project failures.