Automation
Harnessing Grassroots Automation
With a modest amount of training, nontechnical employees can automate complex processes.
AI & Machine Learning
Latest
IT Governance & Leadership
Generative AI at Mastercard: Governance Takes Center Stage
Even with its deep AI experience, Mastercard is feeling its way toward how it uses generative AI.
AI & Machine Learning
Using Federated Machine Learning to Overcome the AI Scale Disadvantage
FedML technology could help smaller companies train their machine learning models on larger, decentralized data sets.
New Product Development
Images and Inspiration With AI: Pinterest’s Jeremy King
On the Me, Myself, and AI podcast, Pinterest’s Jeremy King discusses the technology behind the image-based platform.
Skills & Learning
Learning From and With AI: Duolingo’s Zan Gilani
On the Me, Myself, and AI podcast, Duolingo’s Zan Gilani shares how AI personalizes the language app and motivates users.
AI & Machine Learning
Improve Key Performance Indicators With AI
Researchers are seeing stronger business benefits when KPIs are adjusted with or created by AI tools.
IT Governance & Leadership
Regulating AI Innovation: Aboitiz Data Innovation’s David Hardoon
On the Me, Myself, and AI podcast, Aboitiz Data Innovations CEO David Hardoon discusses regulation’s role in innovation.
IT Governance & Leadership
Building Robust RAI Programs as Third-Party AI Tools Proliferate
The 2023 MIT SMR-BCG responsible AI report finds that third-party AI tools pose increasing risks for organizations.
AI & Machine Learning
The Impact of Generative AI on Hollywood and Entertainment
New AI tools can produce text, audio, and images. What does that mean for creative professionals? Two experts weigh in.
AI & Machine Learning
What, Me Worry?
MIT Sloan Management Review’s summer 2023 issue includes a look at the risks and potential rewards of generative AI.
AI & Machine Learning
Predictive Models Can Lose the Plot. Here’s How to Keep Them on Track.
Algorithms sometimes fail to keep pace with changes in the environment and deliver poor-quality predictions as a result.
Innovation Strategy
Making Investments in AI: Samsung’s Hina Dixit
On the Me, Myself, and AI podcast, venture capitalist Hina Dixit shares her criteria for investing in AI startups.
Innovation Strategy
Three Lessons From Chatting About Strategy With ChatGPT
Two business strategists explore ChatGPT’s capacity for generating new ideas and strategies — and where it falls short.
Social Media
Trust and Fraud Detection at Scale: Instagram’s Stephanie Moyerman
Instagram’s Stephanie Moyerman discusses AI’s role in supporting social media safety on the Me, Myself, and AI podcast.
AI & Machine Learning
AI Is Helping Companies Redefine, Not Just Improve, Performance
Researchers discuss the potential benefits of using artificial intelligence to redefine KPIs and strategic measurement.
AI & Machine Learning
Moving Beyond Islands of Experimentation to AI Everywhere
It may make sense to start AI efforts with isolated experiments, but new structures are needed to reap broader benefits.
AI & Machine Learning
Partnerships in AI Drive Conservation Efforts: WWF’s Dave Thau
WWF’s Dave Thau discusses how artificial intelligence aids nature conservation efforts on the Me, Myself, and AI podcast.
Security & Privacy
From ChatGPT to HackGPT: Meeting the Cybersecurity Threat of Generative AI
Hackers can use generative AI to plan more effective attacks, but companies can use it to strengthen their cyberdefenses.
Performance Management
Algorithmic Management: The Role of AI in Managing Workforces
The delegation of managerial functions to algorithms transforms management practices.
AI & Machine Learning
How Northwestern Mutual Embraces AI
The journey to be more client-centric has brought a focus on artificial intelligence and data at Northwestern Mutual.