Security & Privacy
Customer Experience Considerations for Tech Leaders
Tech leaders should consider data privacy and security issues while also maximizing customer experience.
Tech leaders should consider data privacy and security issues while also maximizing customer experience.
Linguistic considerations are important when planning customer communications.
In this webinar, AI experts from Pure Storage and Nvidiadiscuss a unified plan for implementation.
George Westerman outlines how organizations can focus on digital transformation and more impactful learning strategies to succeed.
HR and IT must collaborate, starting at the executive level, to improve employee experiences.
In this webinar, Jennifer Howard-Grenville shares research on organizational culture and remote working.
Enrica N. Ruggs and Derek R. Avery explore how to begin discussions of racial equality in the workplace.
Nancy Duarte describes the power of story to engage and unite teams.
Universities worldwide scramble to create new learning environments in response to COVID-19.
Artificial intelligence can give businesses a competitive advantage during (and despite) the COVID-19 pandemic.
With more people working remote, IT leaders face new challenges.
Michael Schrage, coauthor of the recent MIT SMR-Deloitte report, “Opportunity Marketplaces,” explores how organizations can offer opportunities to their workforces.
Leaders who take care of themselves will also take care of their teams.
We can all care for ourselves and others during challenging times.
Recent research from BCG and PTC illustrates the power of using augmented reality (AR) and internet of things (IoT) technology together.
Leaders should check in with employees on their wellbeing in addition to their productivity in the post-COVID work environment.
As the CIO function becomes more strategic, these executives focus on customer experience.
MIT SMR editor in chief Paul Michelman kicks off the Disruption 2020 Virtual event.
There are four common misconceptions that leaders often succumb to when thinking about disruptive innovation.
Even before the COVID-19 pandemic, traditional education models were poised to be disrupted.