Platforms

Social media platforms abound. Is there a simple way to decide which one(s) a company should focus on?

What does it take to set up a platform where many constituencies can do business?

Customer experience is what sets Rent The Runway apart. And it’s driven by data and analytics.

If you lack a good digital business model, your customers may leave you behind.

The experiences of Apple’s iPhone and Google’s Gmail offer four keys for entering platform markets.

What are the characteristics that can help guide companies through disruptive transitions?

Platform leadership is the ability of a company to drive innovation around a particular platform technology at the broad industry level.