Platforms

Companies should work toward incorporating AI-driven chatbots that use natural language.

Any corporate purpose, however laudatory or noble that mission may be, must be accompanied by strong governance.

How do we prevent bad actors from using social media platforms to manipulate the public?

Enterprise social media is most effective when both cultural and IT factors are addressed.

Business models that use platform network effects for competitive advantage risk may not be viable.

Trust in its brand (and its reach) positions Amazon to expand into financial services.

Developing new capabilities is the key to platform innovation that adds value to an organization.

Why Airbnb will always be a better business than Uber.

Platforms are rapidly becoming an essential part of doing business.

Haier CEO Zhang Ruimin is transforming a manufacturing giant into a platform for entrepreneurship.

There’s probably never been a better time for platform businesses. But they aren’t easy to launch.

New digital technologies are changing the rules of competition by expanding the boundaries of what a company can handle and introducing new sources of advantage.

Blockchain technology offers a way to transfer not just information, but value.

What’s happening this week at the intersection of management and technology.

Professor Marshall Van Alstyne on how platform strategy and IoT combine to produce value for all players in the ecosystem.

Companies can position themselves now to use messaging platforms and AI to fulfill customer needs.

Research from MIT’s Initiative on the Digital Economy offers new insights into platform markets and network effects.

Preparing for the platform-business revolution; how to optimize distribution networks with big data.

How can executives develop their skills as strategists? One way is to learn from the masters.

The increasing popularity of platform strategies masks a difficult truth: They are hard to execute well.