Organizational Psychology

Walking the fine edge between efficiency and consensus.

How faulty decision making led to the ruin of a once profitable ordnance manufacturer.

Software product development at Microsoft allows teams to retain the autonomy of small groups by frequently synchronizing and stabilizing continuous design changes.

To retain loyal managers, companies must nurture an apolitical culture that places high priority on meeting career needs.

Making an explicit link between people’s personal needs and business goals can benefit both the company and its employees.

Companies can successfully challenge industry leaders even without radical technological innovation.

Executives, engineers, and operators often don’t understand each other very well, and that lack of alignment can hinder learning.