Customers
The Experience Disrupters
A new species of disrupter has great products but offers even better experiences.
A new species of disrupter has great products but offers even better experiences.
Today’s direct-to-consumer disrupters, the reality of running an AI business, and managing digital natives.
Disrupters are now going directly to consumers with products that compete head-on with incumbents.
The challenges of platform companies, bringing your data to life, and the science of Sunday scaries.
Tinder’s entrance into the dating app industry was a literal game changer.
Looking back on disruptive innovation theory and preparing for smarter crowdsourcing.
In an Q&A with a longtime collaborator, Christensen offered reflections on his influential work.
Christensen’s Theory of Disruptive Innovation offers insights in an age of big data and tech growth.
Fintech adoption carries threats as well as opportunities. Managers’ decisions must evaluate both.
Lessons on how to balance efficiency and innovation from NASA’s rebel innovators.
When it comes to competing on innovation for companies, imitation rarely works.
In a fast-changing business landscape, it pays to spot digital trends early and prepare to adapt.
It’s time to embrace the idea that companies can create without destroying.
Retailers can avoid displacement and connect with customers by focusing on digital experience.
A new survey reports companies are now seeing a direct correlation between big data and AI success.
A major economic shift is happening — from the experience economy to the coherence economy.
China continues to be the best place to go to learn how to make ideas commercially viable.
The synergism of Big Data and artificial intelligence holds amazing promise for business.
What’s happening this week at the intersection of management and technology.
What’s happening this week at the intersection of management and technology.