Data Management
Latest
Analytics & Business Intelligence
How Fast and Flexible Do You Want Your Information, Really?
We should aim not for faster information but faster decision making — not the same things.
Customers
Putting the ‘Relationship’ Back Into CRM
There are three important ways in which customer relationship management (CRM) practices often fail.
IT Governance & Leadership
Finding New Uses For Information
On the Web, innovative data reuse yields opportunities — and legal questions.
IT Governance & Leadership
What Makes Information Workers Productive
Technology use, diverse networks and access to new information all enhance productivity.
Developing Strategy
Leveraging the Power of Intangible Assets
Information about intangibles and the opportunity they offer are a valuable part of a company’s portfolio.
Technology Implementation
Strategies for Data Warehousing
How can companies ensure that their data warehouse delivers as promised?