Leadership Skills
The Cognitive Shortcut That Clouds Decision-Making
Repeating false claims increases their believability, leaving business leaders vulnerable to faulty decision-making.
Complex Communication
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Developing Strategy
Why Good Arguments Make Better Strategy
Creating consistently great business strategies demands systematic constructive debate and logical rigor.
Diversity & Inclusion
The Best of This Week
Making diversity and inclusion real, clarifying pandemic data, and how Amazon will innovate post-Bezos.
Quality & Service
Can Your Supply Chain Hear Me Now?
Conversational commerce has the potential to transform the business supply chain.
AI & Machine Learning
Do You Have a Conversational Interface?
Companies can position themselves now to use messaging platforms and AI to fulfill customer needs.
Collaboration
Social Media Expands Horizons for Workers with Autism Spectrum Disorder
Social media is a tool that allows autistic workers to better express their unique abilities — and tech companies are taking notice.
Analytics & Business Intelligence
Coca-Cola’s Unique Challenge: Turning 250 Datasets Into One
Coca-Cola uses forward-looking analytics to understand its customer base and international distribution network.
Collaboration
Are Social Media’s Benefits Getting Lost in Translation?
For multinational companies, language barriers are a key obstacle to social business. Can a multilingual approach work?
Data & Data Culture
Analytics Meets Mother Goose
If you think analytics is just about the math, you’re telling yourself the wrong story.
Analytics & Business Intelligence
Winning the Race With Ever-Smarter Machines
To gain leverage from ever-improving technologies, companies need new processes and business models.
Customers
Are You Speaking the Same Language As Your Audience?
Are you dropping the ball when it comes to conveying your ideas in ways that your audience really understands?
Executing Strategy
Best Practices for Industry-University Collaboration
To extract the most business value from university research, companies need to follow seven rules.
Leadership Skills
Learning When to Stop Momentum
Teams that fight wildfires have much to teach business managers about preventing complex and dynamic problems from spiraling out of control.
Leadership Skills
Speaking in Tongues
You must tell your strategy story to reach four different audiences.
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