Business Relationships
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Leadership Skills
Friend, Foe, Ally, Adversary … or Something Else?
To succeed, executives must manage a myriad of relationships.
Marketing Strategy
Diversifying Your Customer Portfolio
RESEARCH BRIEF: A dynamic array of different customer types makes for a stronger business model.
Technology Implementation
Strategies for Data Warehousing
How can companies ensure that their data warehouse delivers as promised?
Customers
Creating a Superior Customer-Relating Capability
Companies with the best connections to their customers focus on the people and businesses that buy from them.
