AI & Machine Learning
Clinical AI Gets the Headlines, but Administrative AI May Be a Better Bet
Health care organizations are seeing significant savings using AI in administrative systems.
Artificial Intelligence
Latest
Skills & Learning
From Journalism to Jeans: Levi Strauss & Co.’s Katia Walsh
Katia Walsh discusses how Levi Strauss is upskilling and motivating employees to help drive its digital transformation.
Customers
How Do Customers React When Their Requests Are Evaluated by Algorithms?
Managers’ intuition about how customers will feel about decisions made by algorithms rather than humans is often wrong.
New Product Development
AI in Your Living Room: Peloton’s Sanjay Nichani
Sanjay Nichani discusses how Peloton Interactive is using computer vision technology in its newest home fitness product.
Technology Implementation
The Nursing Shortage Shows Why Industries Must Choose Tech Carefully
Technology can help ease nurses’ workloads, but leaders must first gauge its potential effect on their daily work lives.
New Product Development
Extreme Innovation With AI: Stanley Black & Decker’s Mark Maybury
Stanley Black & Decker’s CTO discusses responsible and sustainable AI and how the company uses AI to innovate.
Automation
Choreographing Human-Machine Collaboration: Spotify’s Sidney Madison Prescott
Sidney Madison Prescott explains how Spotify uses AI to free up workers to focus on more value-added, creative tasks.
Technology Innovation Strategy
Companies Are Making Serious Money With AI
Respondents to recent global surveys say their organizations are capturing substantial value from AI.
Data & Data Culture
Imagining Furniture (and the Future) With AI: IKEA Retail’s Barbara Martin Coppola
Barbara Martin Coppola explains how IKEA’s digital transformation is a natural extension of its collaborative culture.
Ethics
What Humans Lose When We Let AI Decide
When we rely on machines to make decisions, we substitute data-driven calculations for human judgment.
IT Governance & Leadership
Transforming a Technology Organization for the Future: Starbucks’s Gerri Martin-Flickinger
Starbucks’s former CTO discusses AI’s role in the company’s digital transformation on the Me, Myself, and AI podcast.
Automation
Human Diversity Will Save Your Job From the Robot Takeover
Workers’ creativity will provide job security — even as robots take on parts of their roles.
Supply Chains & Logistics
AI in the Supply Chain: Cold Chain Technologies’ Ranjeet Banerjee
A transportation and logistics company CEO discusses using AI to deliver biologics and vaccines safely and efficiently.
IT Governance & Leadership
Catching Up Fast by Driving Value From AI
Scotiabank’s focus on AI projects likely to deliver value in a short time frame is paying off.
Content Sponsored by AWS
Create a Data-Driven Culture for Real Business Rewards
In this webinar, Ishit Vachhrajani of AWS offers expert advice on becoming a data-driven business.
Culture
Developing a Culture of AI
David Kiron and François Candelon discuss the latest MIT SMR-BCG AI and business strategy report at Web Summit 2021.
Ethics
Technology as a Force for Good: Salesforce’s Paula Goldman
Salesforce’s Paula Goldman discusses how the tech company produces value-creating solutions with ethics in mind.
AI & Machine Learning
Predicting Volatility and Risk: Nasdaq’s Doug Hamilton
Nasdaq’s Douglas Hamilton explains how his AI research team supports business units for the global exchange operator.
Content Sponsored by AWS
Transform Your Business: Build and Maintain a Data-Driven Culture
Want to establish a genuinely data-driven organization? Read this Management Briefing to learn how.
Analytics & Business Intelligence
Developing an Appetite for AI: ExxonMobil’s Sarah Karthigan
ExxonMobil’s Sarah Karthigan discusses leading AI projects that focus on self-healing strategies for IT operations.