IT Governance & Leadership
The Three Roles of the Chief Data Officer: ADP’s Jack Berkowitz
ADP’s Jack Berkowitz explains the benefits of having data strategy, data products, and AI oversight within the CDO role.
Artificial Intelligence
Latest
IT Governance & Leadership
To Be a Responsible AI Leader, Focus on Being Responsible
The 2022 MIT SMR-BCG responsible AI report finds that leaders view RAI as important but few prioritize it in practice.
Data & Data Culture
From Data to Wisdom: Novo Nordisk’s Tonia Sideri
Novo Nordisk’s Tonia Sideri explains how the pharma company uses AI to test new ideas before initiating tech projects.
AI & Machine Learning
Increasing AI Tool Adoption by Front-Line Workers
Successful AI adoption requires developers to think beyond business goals and address end users’ workflow concerns.
Business Models
Product-Led Growth Companies Find a New Way to Serve Customers
Companies from Zoom to Slack lean on the product itself to find customers and convert them to paying.
Analytics & Business Intelligence
Big Data in Agriculture: Land O’Lakes’ Teddy Bekele
Land O’Lakes’ CTO explains how data and artificial intelligence help the organization support agricultural production.
Customers
Inventing the Beauty of the Future: L’Oréal’s Stéphane Lannuzel
L’Oréal’s Stéphane Lannuzel discusses artificial intelligence’s role in technology innovation in the beauty industry.
AI & Machine Learning
AI-Based Innovations at Mayo Clinic
Disciplined experimentation is bringing the use of artificial intelligence into clinical health care at Mayo Clinic.
Automation
Precision Medicine in Pharma: Sanofi’s Frank Nestle
Sanofi’s Frank Nestle explains how the pharma company is using AI to improve drug discovery and development.
Innovation Strategy
RAI Enables the Kind of Innovation That Matters
A panel of experts weighs in on whether responsible artificial intelligence hampers AI-driven innovation efforts.
Technology Innovation Strategy
Becoming an ‘AI Powerhouse’ Means Going All In
Plenty of organizations dabble with AI, but Mastercard’s capabilities — and confidence — set it apart.
Customers
The Beauty of AI: Estée Lauder’s Sowmya Gottipati
Sowmya Gottipati shares how Estée Lauder uses AI to learn about customers and make better product recommendations.
Talent Management
A Change in Perspective
MIT SMR’s summer 2022 issue addresses the challenges of C-suite turnover, end users’ AI anxiety, and employee motivation.
Quality & Service
AI in Aerospace: Boeing’s Helen Lee
Boeing’s Helen Lee discusses how the aviation giant is using technologies like AI to improve air traffic management.
Corporate Social Responsibility
Should Organizations Link Responsible AI and Corporate Social Responsibility? It’s Complicated.
A panel of experts weighs in on whether responsible AI should be connected to corporate social responsibility efforts.
Technology Innovation Strategy
Transforming Transactions With Technology: eBay’s Nitzan Mekel-Bobrov
EBay’s chief artificial intelligence officer shares how the e-commerce platform uses AI to help both buyers and sellers.
AI & Machine Learning
AI on the Front Lines
Successful AI adoption requires developers to think beyond business goals and address end users’ workflow concerns.
Data & Data Culture
The Collaboration Muscle: LinkedIn’s Ya Xu
LinkedIn’s Ya Xu discusses leading the high-traffic site’s team of data scientists and delivering value to consumers.
Boards & Corporate Governance
Why Top Management Should Focus on Responsible AI
A panel of AI experts weighs in on whether responsible AI should be at the top of leaders’ management agendas.
Data & Data Culture
Turning Sound Into Information: Warner Music Group’s Kobi Abayomi
Warner Music Group’s Kobi Abayomi shares how AI helps customers discover new music, and his approach to hiring data scientists.