Analytics & Organizational Culture

After deploying hundreds of AI solutions, financial services company USAA is breaking new ground with generative AI.

This Canadian bank has become known for developing AI tools that are both innovative and responsible.

Gaining value from data assets that include customers’ personal information requires advanced data protection tactics.

The nonprofit is delivering technology and services to help its staff build AI applications efficiently and safely.

Three new surveys of data executives have identified five trends they’ll be paying attention to in 2024.

Unilever examines its AI projects with a risk analysis process that looks specifically for ethical trouble points.

An analysis of employer reviews reveals why nurses are exiting the field and what health care leaders can do about it.

Our Nursing Satisfaction Index reveals why nurses burn out and leave their jobs — and how 200 health systems stack up.

Hear nurses’ views on burnout and job satisfaction, along with advice for health care leaders, in this video from MIT SMR.

Even with its deep AI experience, Mastercard is feeling its way toward how it uses generative AI.

New AI tools can produce text, audio, and images. What does that mean for creative professionals? Two experts weigh in.

The journey to be more client-centric has brought a focus on artificial intelligence and data at Northwestern Mutual.

The human side of data continues to challenge companies.

Embedding data, analytics, and artificial intelligence into products has been a game changer for businesses.

Disciplined experimentation is bringing the use of artificial intelligence into clinical health care at Mayo Clinic.

Plenty of organizations dabble with AI, but Mastercard’s capabilities — and confidence — set it apart.

Warner Music Group’s Kobi Abayomi shares how AI helps customers discover new music, and his approach to hiring data scientists.

Health care organizations are seeing significant savings using AI in administrative systems.

Streamlined metrics can get people moving in the same direction and improve business performance.

Respondents to recent global surveys say their organizations are capturing substantial value from AI.