Innovation Strategy
Benefiting from Rivals’ Breakthroughs
A company’s market value actually increases when its known rivals innovate.
Organizational Behavior
Is Creativity a Foreign Concept?
Multicultural experience tends to facilitate creative thinking and problem solving.
Global Strategy
Success Factors in Outsourcing Service Jobs
Which jobs are good candidates for global disaggregation?
Business Models
The Outsourcing Compulsion
The colonization of American manufacturing by distributors has pushed U.S. companies overseas.
Quality & Service
Managing Product Returns for Competitive Advantage
Effective product returns strategies can result in increased revenues, lower costs and enhanced levels of customer service.
Innovation Strategy
The Experimental Roots of Revolutionary Vision
The history of the Swedish retailer IKEA illustrates the role that adaptation and experimentation play in the development of an innovative strategy.
Understanding the Dynamics of Value-Driven Variety Management
Managing product variety can be easy but hard to do well. And the difference can be significant.
Developing Strategy
Leveraging the Power of Intangible Assets
Information about intangibles and the opportunity they offer are a valuable part of a company’s portfolio.
