Leading Change
The 2018 Richard Beckhard Memorial Prize
The winner of the 2018 Beckhard Prize is “The Corporate Implications of Longer Lives,” by Lynda Gratton and Andrew Scott.
Volume 60, Issue #1
Fall 2018 Issue
In this issue, we cut through the hype and provide a clear understanding of what blockchain can do.
Business Models
Preparing for a Blockchain Future
Consider three key questions when determining how to make blockchain a useful part of your business strategy.
Business Models
Blockchain Is Changing How Media and Entertainment Companies Compete
Blockchain is poised to help media and entertainment companies rethink their business models and monetize value.
Business Models
What Problems Will You Solve With Blockchain?
Organizations need to focus on how blockchain can be used to support their unique strategies.
Innovation Strategy
Breaking Logjams in Knowledge Work
How organizations can improve task flow and prevent overload.
AI & Machine Learning
Digital Transformation Opens New Questions — and New Problems to Solve
Viewing technology as a set of solutions misses opportunities to innovate in bigger, bolder ways.
AI & Machine Learning
Four Ways Jobs Will Respond to Automation
Automation will affect jobs in four ways. The path jobs take depends on what kind of value they provide — and how.
Leadership Skills
Why People Believe in Their Leaders — or Not
Credibility hinges on perceptions of competence and trustworthiness, drawn from specific behaviors.
AI & Machine Learning
How AI Can Amplify Human Competencies
The future of AI looks much like the present, with machines helping humans to do their jobs better, not replacing them.
Marketing Strategy
How to Launch Products in Uncertain Markets
Before your next large-scale product launch, try leveraging uncertainty for competitive advantage.
Marketing Strategy
Selling Solutions Isn’t Enough
B2B companies need to develop ways to help specific customers achieve better outcomes.
Climate Change
The High Cost of the Actions We Don’t Take
The only way we can protect what we love is by actively pursuing a stable, just, and sustainable world.
Customers
A More Profitable Approach to Product Returns
Retailers can boost profits and prevent abuse by tailoring their return policies with analytics.
Culture
Gender Discrimination Still Exists — Now What?
Providing language to use in day-to-day encounters with prejudice can help combat gender bias.
Corporate Social Responsibility
Building an Ethically Strong Organization
Large-scale misconduct starts small, so prevention should focus on how employees make decisions.
Crisis Management
Platforms That Grow Are More Than Matchmakers
For platform businesses, matchmaking isn’t everything. They’re also risk minimizers for buyers and sellers.
Culture
When Communication Should Be Formal
Formal communication protocols may seem outdated, but they offer crucial performance advantages.
Technology Implementation
Technical Debt Might Be Hindering Your Digital Transformation
Digital decoupling is a key to combating technical debt and unlocking strategic agility.
Climate Change
Finding the Middle Ground in a Politically Polarized World
Corporate activism is often framed as “take a stand or be silent.” But other alternatives exist.
Collaboration
Five Ways to Improve Communication in Virtual Teams
New research reveals five communication strategies that boost performance in virtual teams.
Crisis Management
Why Tech Companies Don’t See Their Biggest Problems Coming
Tech firms have five big blind spots in crisis management. Addressing them is essential for survival.
Analytics & Business Intelligence
Master the Challenges of Multichannel Pricing
Retailers have new challenges in getting customers to accept different prices on different channels.
AI & Machine Learning
Why AI Isn’t the Death of Jobs
Innovation-focused adopters of AI are positioning themselves for growth, which tends to stimulate jobs.