Research Highlight

Learn how to transform employees’ use of publicly available GenAI tools at work from organizational liability to asset.

Factory inspections yield more thorough and honest assessments when protections for auditors’ safety are in place.

Digital disruption is not always an organization’s best option. Here’s how to decide whether to disrupt or adapt.

Prompting users to spot errors when using generative AI to complete reports improves the accuracy of the final product.

Digital nudges can encourage reactive thinking and limit employees’ ethical thinking.

Insecure managers who feel threatened by subordinates who have innovative ideas need incentives to change their behavior.

Managers who stymie their high performers’ internal advancement do so at their own expense, research shows.

New research shows that learning about hidden workplace inequities can shift perceptions of fair employment practices.

New research shows where marketers are seeing gains from AI and how to speed up payoffs.

Two automation initiatives succeeded by scoring potential processes and combining technical and process knowledge.

Knowledge sharing platforms may not deliver full value if users are focused on self-promotion, not learning from others.

A new framework can help companies fine-tune their product demand forecasting by using human and AI agents in concert.

Managers who seem to be delivering others’ messages rather than acting autonomously can lose credibility and authority.

Learn the three changes in leadership approach that helped two prominent symphonies transform during a crisis.

The way many companies run innovation contests needs improvement. Structure the contests to match organizational goals.

Artificial intelligence developers can make choices that will reduce the emissions generated by AI training models.

Paradoxical problems in business can yield to solutions when leaders think beyond apparent constraints.

Researchers have identified six best practices to help leaders better regulate their own and their teams’ emotions.

Foreign companies in China should prepare for the possible detention of their executives if a business dispute arises.

How can a leader’s language stir interest in reskilling programs? An experiment at Vodafone surfaced best practices.